Terms of Use – Bakson Veterinary

We thank you for visiting our website. The domain name www.baksonveterinary.com (hereinafter referred to as the “Website”) is owned by Bakson Drugs & Pharmaceuticals Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at A-51, Part 1, South Extension, New Delhi, Delhi, India – 110049 (hereinafter referred to as “Bakson Veterinary”, “Bakson”, “we”, “us”, or “our”).

For the purpose of these Terms of Use, wherever the context so requires, “you”, “your”, “user” or “client” shall mean any natural or legal person who accesses, browses, or uses the Website.

1. Acceptance of Terms

By accessing, browsing, or otherwise using this Website, you agree to be bound by these Terms of Use, along with all applicable policies referenced herein. If you do not agree, please do not use the Website.

Bakson reserves the right to deny access to any user who violates these Terms.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Updated Terms will be posted on this Website and will be effective immediately upon posting.

Your continued use of the Website constitutes acceptance of the revised Terms.

3. Changes to Website

We may update, modify, or discontinue any part of the Website, including content, features, or services, at any time without prior notice. We do not guarantee that the Website will always be error-free or up to date.

4. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement under applicable law to use this Website. If you are under 18, you may use the Website only under the supervision of a parent or guardian.

5. Use of Services & Registration

To access certain services, you may be required to create an account.

• You agree to provide accurate, current, and complete information.
• You are responsible for maintaining confidentiality of your account credentials.
• You are liable for all activities conducted under your account.

If you suspect unauthorized access, you must notify us immediately.

6. Product Listings & Orders

All products listed on the Website constitute an invitation to offer. Your order constitutes an offer, which is subject to acceptance by Bakson Veterinary.

We reserve the right to accept or reject any order at our discretion.

7. Prohibited Uses

You agree not to use the Website:

• For any unlawful or fraudulent purpose
• To violate intellectual property rights
• To transmit harmful, abusive, or offensive content
• To interfere with Website functionality

Violation may result in suspension or termination of access without notice.

8. User Content

You retain ownership of content you upload (“User Content”), but grant Bakson a worldwide, royalty-free, perpetual license to use it for providing services.

You are solely responsible for your content and must ensure it does not infringe any third-party rights.

Bakson reserves the right (but not obligation) to remove or modify User Content.

9. Termination

We may suspend or terminate your access to the Website at any time, without prior notice, for any reason.

Upon termination, you must cease using the Website and destroy any downloaded materials.

10. Disclaimer & Limitation of Liability

The Website is provided on an “as is” and “as available” basis without warranties of any kind.

Bakson Veterinary shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Interruptions or errors in Website operation

Your use of the Website is at your sole risk.

11. Health Disclaimer (Veterinary Use)

All products and information on this Website are intended for animal health and veterinary use only.

• Products are not intended to replace professional veterinary advice.
• Always consult a qualified veterinarian before administering any product.
• Do not self-medicate animals without proper diagnosis.

Bakson Veterinary shall not be liable for misuse, overdose, or improper application of products.

12. Indemnification

You agree to indemnify and hold harmless Bakson Veterinary, its affiliates, employees, and partners from any claims, damages, or losses arising from your use or misuse of the Website.

13. Intellectual Property Rights

All content on this Website, including text, images, logos, and software, is the property of Bakson or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written consent.

14. License to Use Website

We grant you a limited, non-transferable license for personal, non-commercial use of the Website.

You may not:

• Modify or copy Website content
• Use data mining or extraction tools
• Use Website content for commercial purposes without permission

15. Privacy Policy

Your use of the Website is also governed by our Privacy Policy:
https://baksonveterinary.com/policies/privacy-policy

By using the Website, you consent to the collection and use of your information as described therein.

16. Pricing & Availability

• Prices and product availability are subject to change without notice.
• We reserve the right to cancel orders due to pricing errors or stock issues.
• Payments must be made using authorized payment methods.

17. Shipping, Returns & Refunds

Please refer to our respective policies for details:

• Shipping & Delivery Policy
• Cancellation, Refund & Return Policy

18. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi/New Delhi.

19. Grievance Redressal

For complaints or grievances, please contact:

• Phone: 18002572829
• Email: customercare@baksonveterinary.com